food service supervisor

New York Fries; St. Catharines; On-site; CAD 35,000 - 45,000; Full time

Job summary

A popular food service company in St. Catharines seeks a supervisor to manage staff and ensure quality standards in food preparation. Duties include training staff, handling customer complaints, and overseeing daily operations. Candidates should have a secondary school diploma and experience in a supervisory role. This position is on-site with no remote options.

Qualifications

• Must have 7 months to less than 1 year of experience in a supervisory role.
• Knowledge of sanitation and safety procedures is required.
• Ability to handle customer complaints effectively.

Responsibilities

• Supervise and coordinate staff activities.
• Train staff on job duties and safety procedures.
• Ensure quality control standards are met.

Skills

Supervision

Training

Customer service

Quality control

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience: 7 months to less than 1 year. On site - Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks:

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Prepare and submit reports
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Establish work schedules