food service supervisor

DEGA Holdings Ltd o/a Tim Hortons; Squamish; On-site; CAD 40,000 - 55,000; Full time

Job summary

A coffee shop chain in Garibaldi Highlands, BC, seeks a Food Service Supervisor to lead staff, ensure quality of food and service, and maintain operational records. Candidates should have 1-2 years of experience, be able to work in a fast-paced environment, and possess strong interpersonal skills. The role involves training staff and addressing customer concerns.

Qualifications

• 1 year to less than 2 years of experience required.
• Ability to work under pressure and in a fast-paced environment.
• Must be bondable.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff.
• Train staff in job duties and safety procedures.
• Maintain records of stock and sales.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Job description

• Experience: 1 year to less than 2 years

Work setting

• Coffee shop
• On-site customer service
• Fast food outlet or concession
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• Food service counter attendants and food preparers
• 16-20 people

Security and safety

• Bondable

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Recognized employer

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)

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DEGA Holdings Ltd o/a Tim Hortons in Garibaldi Highlands, BC