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food service supervisor

Tim Horton's

Puslinch

On-site

CAD 30,000 - 40,000

Full time

2 days ago
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Job summary

A leading coffee shop is seeking a Supervisor to oversee staff and operations across various locations. The role involves training staff, maintaining quality standards, and addressing customer concerns in a fast-paced environment. This position is ideal for someone with a secondary school graduation certificate and a passion for team leadership.

Qualifications

  • 1-2 years of supervisory experience in a food service environment.
  • Secondary school diploma is required.
  • Skills in training staff and ensuring quality control.

Responsibilities

  • Supervise and co-ordinate activities of staff who prepare food.
  • Ensure food and service meet quality standards.
  • Address customers' complaints.

Skills

Client focus
Efficient interpersonal skills
Flexibility
Team player

Education

Secondary (high) school graduation certificate

Job description

  • Secondary (high) school graduation certificate

Work setting

  • Various locations
  • Coffee shop

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Establish work schedules

Supervision

  • 5-10 people

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Combination of sitting, standing, walking
  • Physically demanding

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Team player

Experience

  • 1 year to less than 2 years

Support for newcomers and refugees

  • Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)

Support for youths

  • Offers on-the-job training tailored to youth
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
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