food service supervisor

Wendy's; Penticton; On-site; CAD 35,000 - 50,000; Full time

Job summary

A well-known fast-food chain is seeking a Food Service Supervisor for its restaurant in Penticton. The role involves training staff, managing food preparation, and ensuring service quality standards. Candidates should have a secondary school diploma and relevant supervisory experience, along with a commitment to providing excellent customer service.

Qualifications

• 1 year to less than 2 years of experience in a supervisory role.
• Ability to work in a fast-paced environment under pressure.
• Strong leadership and training skills.

Responsibilities

• Establish methods to meet work schedules and supervise food preparation activities.
• Train staff and handle customer complaints or concerns.
• Prepare budgets and maintain records of stock and sales.

Skills

Supervision

Time management

Customer service

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

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