food service supervisor

Tim Hortons; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

A well-known coffee shop seeks a Food Service Supervisor in Ottawa, ON. Your responsibilities will include supervising staff, maintaining quality control of food and services, training employees, and ensuring efficient operation in a fast-paced environment. Ideal candidates will possess a secondary school diploma and relevant supervisory experience. The role also supports newcomers and offers tailored on-the-job training for youth.

Qualifications

• 1-2 years of experience in food service or related sector.
• Supervision experience of 5-10 people.
• Ability to work in a fast-paced environment under pressure.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff preparing and portioning food.
• Train staff in job duties, sanitation, and safety procedures.
• Ensure food quality and service meet standards.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Initiative

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Coffee shop

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Initiative
• Recognized employer

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

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