food service supervisor

2224 Restaurants Ltd; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading restaurant is seeking a Food Service Supervisor to oversee and coordinate daily operations in food preparation. This role includes training staff, ensuring quality control, and managing customer service. The ideal candidate will have a secondary school diploma and at least one year of experience in a supervisory position. Join us in providing excellent service in a fast-paced environment, while also supporting newcomers and fostering community relationships.

Qualifications

• 1-2 years of experience as a supervisor in food service.
• Effective communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Ensure food quality and health standards are met.
• Address customer complaints and maintain service records.
• Train staff on job duties, sanitation, and safety procedures.

Skills

Client focus

Team player

Efficient interpersonal skills

Flexibility

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 1 to 2 people
• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Recognized employer

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

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