food service supervisor

Subway; Niagara Falls; On-site; CAD 30,000 - 60,000; Full time

Job summary

A well-known sandwich shop in Niagara Falls seeks a dedicated Supervisor to oversee kitchen staff and ensure service quality. The ideal candidate has a secondary school diploma, 1-2 years of experience, and strong leadership skills. Responsibilities include training staff, maintaining inventory, and addressing customer concerns in a fast-paced restaurant environment. This permanent position offers 37.5 hours per week in an English-speaking workplace.

Benefits

Free parking available

Qualifications

• 1-2 years of experience in a supervisory role in a restaurant.
• Must have culinary knowledge relevant to the establishment.

Responsibilities

• Supervise staff preparing and portioning food.
• Establish work schedules and ensure quality control.
• Address customer complaints and maintain service records.

Skills

Client focus

Flexibility

Team player

Attention to detail

Education

Secondary (high) school graduation certificate

Job description

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work site environment:

• Noisy
• Odours
• Wet / damp
• Outdoors

Work setting: Restaurant

Tasks:

1. Establish methods to meet work schedules
2. Requisition food and kitchen supplies
3. Supervise and co-ordinate activities of staff who prepare and portion food
4. Train staff in job duties, sanitation and safety procedures
5. Estimate ingredient and supplies required for meal preparation
6. Hire food service staff
7. Ensure that food and service meet quality control standards
8. Prepare budget and cost estimates
9. Address customers' complaints or concerns
10. Maintain records of stock, repairs, sales and wastage
11. Prepare and submit reports
12. Prepare food order summaries for chef
13. Must have knowledge of the establishment's culinary genres
14. Supervise and check assembly of trays
15. Supervise and check delivery of food trolleys
16. Establish work schedules

Supervision: 5-10 people

Work conditions and physical capabilities:

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Personal suitability:

• Client focus
• Flexibility
• Team player
• Initiative
• Dependability

Other benefits:

• Free parking available
• Work Term: Permanent
• Work Language: English
• Hours: 37.5 hours per week