food service supervisor

Wendy's; Kamloops; On-site; CAD 40,000 - 50,000; Full time

Job summary

A popular fast-food restaurant in Kamloops seeks a Food Service Supervisor to oversee staff, manage operations, ensure food quality, and train new team members. Candidates must have a secondary school certificate and experience in a fast-paced environment. The role demands strong supervisory skills and the ability to address customer concerns effectively.

Qualifications

• Must supervise and coordinate staff activities.
• Must train staff in sanitation and safety procedures.
• Must handle customer complaints.

Responsibilities

• Establish methods to meet work schedules.
• Ensure food quality meets control standards.
• Maintain records of stock and sales.

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• Food service counter attendants and food preparers
• Staff in various areas of responsibility

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

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