food service supervisor

Tim Hortons; Hamilton; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the food service sector is seeking a dedicated supervisor to lead a team in a fast-paced environment. This role involves overseeing food preparation, ensuring quality standards are met, and training staff on best practices. The ideal candidate will possess strong interpersonal skills, a client-focused mindset, and the ability to thrive under pressure. Join a dynamic team where your contributions will directly impact customer satisfaction and operational success. If you're passionate about food service and enjoy working in a collaborative setting, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in food service or related field.
• Ability to train staff in job duties and safety procedures.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Establish methods to meet work schedules and quality control standards.
• Address customer complaints and maintain records.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 5-10 people

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player