food service supervisor

Harvey's; Hamilton; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading restaurant is seeking a Food Service Supervisor in Hamilton, Ontario to oversee staff, ensure quality control, and maintain a fast-paced work environment. This full-time role requires a secondary school certificate and prior experience in food service management, providing a crucial leadership position in our team.

Qualifications

• 1 year to less than 2 years experience required.
• Knowledge of culinary genres.
• Management experience in a fast food environment preferred.

Responsibilities

• Supervise and co-ordinate activities of food services staff.
• Establish methods to meet work schedules.
• Address customers' complaints or concerns.

Skills

Client focus

Interpersonal skills

Oral communication

Flexibility

Team player

Initiative

Dependability

Education

Secondary (high) school graduation certificate

Job description

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• Secondary (high) school graduation certificate
  
  

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Noisy
• Odours
• Wet/damp
• Hot
• Outdoors
  
  

Work setting

• Fast food outlet or concession
  
  

Responsibilities

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Establish work schedules
  
  

Supervision

• 5-10 people
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail
  
  

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability
  
  

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  
  

Support for youths

• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth
  
  

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  
  

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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