food service supervisor

Tim Hortons; Golden Horseshoe; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated supervisor to lead their food preparation team. This role involves ensuring quality control standards, training staff, and managing schedules in a fast-paced environment. The ideal candidate will have a strong background in customer service and supervision, with the ability to handle multiple tasks under pressure. Join this dynamic team and contribute to delivering exceptional dining experiences while honing your leadership skills. If you are passionate about food service and thrive in a bustling atmosphere, this opportunity is perfect for you.

Qualifications

• Experience in supervising staff and managing food preparation.
• Knowledge of culinary genres and quality control standards.

Responsibilities

• Supervise and coordinate food preparation activities.
• Establish work schedules and ensure quality standards are met.
• Address customer complaints and maintain operational records.

Skills

Supervision

Training

Budgeting

Customer Service

Quality Control

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking