food service supervisor

Tim Horton's; Fergus; On-site; CAD 30,000 - 60,000; Full time

Job summary

A popular coffee and fast-food chain in Fergus, Ontario is seeking a Food Service Supervisor to manage staff schedules and oversee food preparation. In this role, you will ensure quality control standards are met and handle customer complaints effectively. The ideal candidate will have a high school diploma and 1-2 years of experience in a food service environment. Strong interpersonal and communication skills are essential, along with attention to detail and dependability. The position is full-time with a flexible salary range.

Qualifications

• 1-2 years of experience in a food service environment.

Responsibilities

• Establish and maintain work schedules for staff.
• Supervise and coordinate activities of staff preparing food.
• Train staff in sanitation and safety procedures.
• Estimate ingredients and supplies for meal preparation.
• Ensure food meets quality control standards.
• Address customer complaints.
• Maintain records of stock and sales.
• Prepare reports.

Skills

Strong interpersonal skills

Communication skills

Team player

Attention to detail

Initiative

Dependability

Education

Secondary (high school) graduation certificate

Job description

Food Service Supervisor

Location: 182 Elora St, Harriston, ON N0G 1Z0. Work location: On site. Salary: $17.60 to $19.40 per hour (negotiable). Hours: 30 to 44 per week. Permanent employment, full time.

Overview

Food service supervisor responsible for establishing work schedules, supervising staff preparing and portioning food, training staff in sanitation and safety, estimating ingredients, ensuring quality control, addressing customer complaints, maintaining stock records, and preparing reports. Supervision of 1 to 10 people.

Responsibilities

• Establish and maintain work schedules for staff.
• Supervise and coordinate activities of staff preparing and portioning food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Ensure food and service meet quality control standards.
• Address customer complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.

Qualifications

• Secondary (high school) graduation certificate or equivalent experience.
• 1 year to less than 2 years of experience in a food service environment.
• Strong interpersonal, communication and team‑player skills.
• Attention to detail, initiative and dependability.

Work Conditions

• Fast‑paced environment with tight deadlines.
• Combination of sitting, standing and walking.
• Physically demanding.

Who can apply

You can apply if you are:

• A Canadian citizen.
• A permanent resident of Canada.
• A temporary resident of Canada with a valid work permit.

Do not apply if you are not authorized to work in Canada.

Equal Employment Opportunity

This employer promotes equal employment opportunities for all job applicants, including newcomers, refugees, youth, and Indigenous workers. Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

Advertised until

2026-01-13