shift manager - fast food restaurant

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work Setting: Coffee shop

Tasks:

1. Establish methods to meet work schedules
2. Supervise and co-ordinate activities of staff who prepare and portion food
3. Train staff in job duties, sanitation and safety procedures
4. Estimate ingredient and supplies required for meal preparation
5. Ensure that food and service meet quality control standards
6. Prepare budget and cost estimates
7. Address customers' complaints or concerns
8. Prepare and submit reports
9. Prepare food order summaries for chef
10. Supervise and check assembly of trays
11. Supervise and check delivery of food trolleys
12. Establish work schedules

Supervision:

1. 1 to 2 people
2. 3-4 people
3. 5-10 people
4. 11-15 people
5. Food service counter attendants and food preparers
6. Kitchen and food service helpers

Work Conditions and Physical Capabilities: