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food service supervisor

Miss Saigon Vietnamese Noodle House

Edmonton

On-site

CAD 45,000 - 60,000

Full time

13 days ago

Job summary

A local restaurant in Edmonton seeks a Food Service Supervisor to manage staff, maintain service quality, and ensure food safety. The ideal candidate will have a high school diploma and 2-3 years of related experience. Responsibilities include staff supervision, training, and maintaining customer satisfaction. Join a dedicated team that values inclusivity and community support.

Qualifications

  • 2 years to less than 3 years of experience required.
  • Ability to supervise staff and coordinate activities.
  • Strong communication skills for addressing customer concerns.

Responsibilities

  • Establish methods to meet work schedules.
  • Supervise and co-ordinate activities of food preparers.
  • Train staff in job duties and safety procedures.

Skills

Supervision
Food quality assurance
Sanitation procedures
Record-keeping

Education

Secondary (high) school graduation certificate

Job description

  • Secondary (high) school graduation certificate
  • Odours
  • Wet/damp
Work setting
  • Restaurant
Tasks
  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Prepare food order summaries for chef
  • Establish work schedules
Supervision
  • 3-4 people
  • Food and beverage servers
  • Food service counter attendants and food preparers
Work conditions and physical capabilities
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Walking
  • Physically demanding
  • Recognized employer
Experience
  • 2 years to less than 3 years
Support for persons with disabilities
  • Participates in a government or community program or initiative that supports persons with disabilities
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers
Support for mature workers
  • Participates in a government or community program or initiative that supports mature workers
  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers mentorship, coaching and/or networking opportunities for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
  • Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
Supports for visible minorities
  • Participates in a government or community program or initiative that supports members of visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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