food service supervisor

Tim Hortons #9334; Eastern Ontario; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading coffee shop in Eastern Ontario is seeking a supervisor to oversee food preparation and staff activities. Responsibilities include establishing work schedules, ensuring quality control, and addressing customer concerns. The ideal candidate has secondary education and 1-2 years of experience in the food service industry. This permanent position offers 35 to 40 hours per week in a fast-paced environment.

Benefits

Health care plan

Parking available

Qualifications

• 1-2 years of experience in food service or supervisory role required.
• Excellent communication and interpersonal skills essential.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Supervise and coordinate activities of staff preparing food.
• Establish methods to meet work schedules.
• Address customer complaints and concerns.

Skills

Supervision

Customer service

Time management

Communication

Education

Secondary (high) school graduation certificate

Job description

Education : Secondary (high) school graduation certificate

Experience : 1 year to less than 2 years

Work site environment

• Noisy
• Odours

Work setting

• Coffee shop
• Fast food outlet or concession
• Restaurant
• Rural area

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 3-4 people
• 5-10 people

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

Health benefits

• Health care plan

Other benefits

• Parking available
• Work Term : Permanent
• Work Language : English
• Hours : 35 to 40 hours per week