food service supervisor

Tim Hortons; Dundalk; On-site; CAD 35,000 - 45,000; Full time

Job summary

A popular coffee shop chain in Dundalk is seeking a Food Service Supervisor. In this role, you will supervise staff, manage food quality, and ensure customer satisfaction. Previous experience in a fast-paced environment and a high school graduation certificate are required. Join our team to help uphold service standards in a supportive work setting.

Qualifications

• 1 year to less than 2 years of experience in a similar role.
• Ability to supervise and co-ordinate staff activities.
• Knowledge of food safety and sanitation procedures.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff.
• Train staff on job duties and safety procedures.
• Address customer complaints and maintain quality standards.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Initiative

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Coffee shop
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Initiative

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

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