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food service supervisor

Tim Hortons

Dartmouth

On-site

CAD 30,000 - 60,000

Full time

30+ days ago

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Job summary

Join a dynamic team at a well-known food service establishment where you will play a vital role in supervising staff and ensuring high-quality service. This position offers the opportunity to lead a team in a fast-paced environment, focusing on customer satisfaction and operational efficiency. You'll be responsible for training staff, maintaining quality control, and managing schedules, all while fostering a collaborative team atmosphere. If you thrive under pressure and enjoy working with people, this role is perfect for you!

Qualifications

  • Must have a secondary school graduation certificate.
  • Ability to supervise and train staff effectively.

Responsibilities

  • Supervise and coordinate staff activities in food preparation.
  • Ensure food quality and address customer concerns.

Skills

Client focus
Efficient interpersonal skills
Flexibility
Team player

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements
  • Secondary (high) school graduation certificate
Tasks
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Supervise and check delivery of food trolleys
  • Establish work schedules
Supervision
  • 5-10 people
  • Food service counter attendants and food preparers
Transportation/Travel Information
  • Own transportation
Work Conditions and Physical Capabilities
  • Fast-paced environment
  • Work under pressure
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Walking
Personal Suitability
  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Team player
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