food service supervisor

Government of Canada; City of Cold Lake; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual for an on-site customer service role in a fast-paced food outlet. This position involves supervising staff, training them in essential duties, and ensuring that food quality meets high standards. The ideal candidate will thrive under pressure and possess excellent interpersonal and communication skills. If you are a flexible team player with a passion for delivering exceptional service, this opportunity is perfect for you to make a meaningful impact in a dynamic environment.

Qualifications

• Experience in customer service is an asset.
• Ability to work in a fast-paced environment under pressure.

Responsibilities

• Establish methods to meet work schedules and supervise staff activities.
• Train staff in job duties and ensure quality control standards.

Skills

Client focus

Interpersonal skills

Oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

Work Setting

• On-site customer service
• Fast food outlet or concession

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays

Supervision

• 3-4 people
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Additional Information

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player