food service supervisor

Tim Hortons; Central Ontario; On-site; CAD 35,000 - 45,000; Full time

Job summary

A popular coffee and fast-food chain in Ontario is seeking a Food Service Supervisor to oversee food preparation, staff training, and quality control. You will manage a team and ensure that service meets customer satisfaction standards in a fast-paced environment. The role requires a secondary school diploma and prior experience in food service.

Qualifications

• 1 to 2 years of experience in food service.
• Ability to train staff in job duties and safety procedures.
• Experience in maintaining quality control standards.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff.
• Address customers' complaints or concerns.

Skills

Supervision

Knowledge of culinary genres

Customer service

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Various locations

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 1 to 2 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

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