food service supervisor

A&W Restaurants 7347; Calgary; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading fast-food outlet is seeking a Food Service Supervisor in Calgary to manage staff activities, ensure food quality, and uphold service standards. Ideal candidates will have 1-2 years of supervisory experience and a focus on team collaboration and customer satisfaction.

Qualifications

• 1-2 years of experience in a supervisory role required.
• Demonstrated ability to train staff and maintain quality standards.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Ensure food and service meet quality control standards.
• Address and resolve customer complaints and concerns.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate
• Wet / damp

Work setting

• Fast food outlet or concession

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules
• Supervisory Experience

Supervision

• 3-4 people
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Security and safety

• Criminal record check
• Basic security clearance

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative

Experience

• 1 year to less than 2 years

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