food service supervisor

Marble Slab Creamery Canada; Calgary; On-site; CAD 35,000 - 50,000; Full time

Job summary

Marble Slab Creamery Canada recherche un superviseur passionné pour diriger une équipe au sein de leur établissement à Calgary. Vous serez responsable de la coordination et de la supervision des tâches de personnel, de la formation des employés, ainsi que de l'assurance de la qualité des services et produits. Ce poste exige une forte orientation client et la capacité à travailler sous pression dans un environnement rapide. Une expérience antérieure dans le domaine de la restauration est un atout.

Qualifications

• 2-3 ans d'expérience en gestion de personnel.
• Diplôme d'études secondaires requis.
• Compétences interpersonnelles efficaces et orientées client.

Responsibilities

• Superviser et coordonner les activités du personnel.
• Former le personnel en matière de sécurité et de procédures.
• Gérer les plaintes des clients.

Skills

Client focus

Team player

Attention to detail

Flexibility

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules
  
  

Supervision

• Food service counter attendants and food preparers
• Staff in various areas of responsibility
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Standing for extended periods
• Physically demanding
• Attention to detail
  
  

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Dependability