food service supervisor

Education

• Secondary (high) school graduation certificate

Work Setting

• Fast food outlet or concession
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 3-4 people
• 5-10 people
• Food service counter attendants and food preparers

Security and Safety

• Bondable

Work Conditions and Physical Capabilities

• Fast-paced environment
• Standing for extended periods
• Physically demanding

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

• 7 months to less than 1 year

Support for Persons with Disabilities

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for Newcomers and Refugees

• Supports social and labour market integration of newcomers and/or refugees
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Mature Workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers

Supports for Visible Minorities

• Applies hiring policies that discourage discrimination against members of visible minorities
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities