food service supervisor

Arby's FC 25; Alberta; On-site; CAD 38,000 - 48,000; Full time

Job summary

A fast-food restaurant chain in Alberta is seeking a Supervisor to oversee food preparation staff. Responsibilities include ensuring quality service standards, addressing customer complaints, and maintaining operational records. The ideal candidate will have a secondary education and 1-2 years of supervisory experience in a fast-paced environment. This is a permanent position requiring 32 hours of work per week.

Qualifications

• 1 to 2 years of experience in a supervisory role.
• Ability to address customer complaints effectively.
• Familiarity with food safety and quality standards.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Ensure food and service meet quality standards.
• Maintain records of stock and sales.

Skills

Supervision

Quality control standards

Customer service

Education

Secondary (high) school graduation certificate

Job description

Education : Secondary (high) school graduation certificate

Experience : 1 year to less than 2 years

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods
• Work Term : Permanent
• Work Language : English
• Hours : 32 hours per week