Food Service Lead - Deli

Town & Country Markets Inc.; Melancthon; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic family-owned company that values authentic relationships and outstanding service! As a leader in our Field House Restaurant, you will play a crucial role in providing exceptional customer experiences while managing food service operations. This position requires a passion for food, strong leadership skills, and the ability to thrive in a collaborative environment. With a commitment to diversity and community, we welcome individuals from all backgrounds to apply. Enjoy a competitive benefits package and the opportunity to grow in a fun and engaging workplace. If you are ready to take on a rewarding challenge, we want to hear from you!

Benefits

401(k) Plans

Profit-Sharing

Pension

Employee Assistance Program

Vacation/Sick Time

Paid Holidays

Employee Referral Bonus

Discount on Products

Qualifications

• Must possess excellent customer service skills and a positive attitude.
• Detail-oriented with effective time management and organizational skills.

Responsibilities

• Provides leadership and support in food service areas.
• Ensures compliance with local, state, and federal laws.

Skills

Customer Service

Team Leadership

Food Service Knowledge

Time Management

Critical Thinking

Communication Skills

Education

High School Diploma

Food Safety Certification

Tools

MS Office

Job description

OVERVIEW

Lead position in our amazing Field House Restaurant!! Come join something delicious!

WHO WE ARE

T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfeltservice, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community.

WHO YOU ARE

You are genuine andauthenticin your interactions both with your customers and co-workers. You thrive in ateamenvironment, take your responsibilities seriously, and always consider thecustomerin your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all. You care about your community and theenvironment.Pursuingknowledgein order to add value and grow is your idea of fun. Oh, and you love food!

WHAT WE OFFER (IN ADDITION TO BEING A FUN PLACE TO WORK)

We have a highly competitive benefits package ($5-$19 weekly medical premiums), vacation/sick time, paid holidays, premium pay rates, an Employee Assistance Program, a discount on virtually everything in our markets, 401(k) plans, profit-sharing and a pension, scholarship program and an employee referral bonus program. Whoa! That’s a lot of great stuff!

THE SMALL PRINT WE WANT YOU TO BE AWARE OF

T&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, caste, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

If your experience looks a little different from what we’ve identified and you think you can thrive in this role, we’d love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

A TYPICAL DAY WILL INCLUDE THE FOLLOWING . . .

• Provides leadership and support in designated food service area of responsibility and is the go to leadership in the absence of managers
• Prepares department product for sale
• Participates in establishing and maintaining an integral and collaborative environment
• Assists in achieving quarterly financial goals with a focus on gross and labor
• Establishes and maintains effective working relationships with employees, customers, corporate staff and vendor community
• Ensures the adherence to Ready for Business standards throughout food service departments
• Works closely with market staff to achieve timely completion of administrative tasks and operational functions
• Assists in the hiring, training and development of employees
• Establishes and maintains a 360 feedback process including customers, staff and leadership
• Provides and role models excellent customer service
• Maintains the integrity of our brand and marketing expressions
• Maintains departments in a neat, clean and orderly manner
• Establishes and maintains a culture of safety throughout all food service departments
• Ensures food service compliance with local, state and federal laws
• Role models attitude of service to staff and customers
• Keeps up on industry trends, standards, and changes
• Ensures the dissemination of and adherence to all company and department policies
• Supports and follows all safety/security policies and sustainability programs
• Operates within the Company’s Core Values and Company Brand

THIS JOB MIGHT BE FOR YOU IF . . .

• High level of food service product knowledge and enthusiasm for food, cooking, and nutrition
• Must be a positive team player, leader, and positive role model that can effectively manage through change
• Must possess a readiness to manage, train and coach others
• Detail oriented, organized with effective time management skills
• Excellent customer service skills
• Critical thinker with a strong desire to develop proficiencies in: schedule writing, inventory management, ordering practices, and forecasting
• Understands and upholds ready for business standards
• Must possess an attitude of service to others
• Demonstrates self-discipline and accountability
• Must have intermediate or higher computer skills including MS Office
• Ability to build and maintain effective relationships and trust with a diverse group of staff, customers, and vendors
• Excellent listening, verbal, and written communication skills
• Embraces 360 feedback with a commitment to personal and professional development
• Displays excellent work ethic
• Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed
• Ability to lift and carry 50 lbs
• Possess full body mobility (bending, stooping, twisting, and reaching) and have excellent manual dexterity
• Exemplifies health department standards
• Ability to work in a constant state of alertness and safe manner
• 18 years or older

Entry Level Compensation

USD $26.95/Hr.

Maximum Compensation

USD $27.95/Hr.