Food Service Assistant Manager

Compass Group Canada; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading food service company is looking for a Food Service Assistant Manager in Toronto. In this seasonal role, you’ll oversee dining operations, manage a team, and ensure customer satisfaction while maintaining compliance with quality assurance programs. Strong supervisory and customer service skills are essential for success in this fast-paced environment.

Qualifications

• Strong supervisory experience and the ability to provide excellent judgment for problem-solving.
• Detail-oriented, thriving in a fast-paced environment and strong team player.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee the unit while managing residential dining operations with the Manager.
• Train and lead a team to provide great customer service.
• Monitor catering orders and perform various administrative duties.

Skills

Supervisory experience

Customer Service

Problem-Solving

Communication

Detail-oriented

Tools

MS Office

Job description

Working Title: Food Service Assistant Manager
Employment Status: Seasonal
Starting Hourly Rate: $21.20per hour
Address: 361A Old Finch Ave Scarborough ON M1B 5K7
New Hire Schedule: Available 7 days a week

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.

From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.

Job Summary

How you will make an impact:
You will be responsible for overseeing the unit while working with the Manager and team to successfully manage residential dining operations.

As an Assistant Manager, you will:

• Help the Manager oversee the residential dining operations.
• Develop and monitor a meal and break schedule for the staff that does not interfere with customer service.
• Train, develop and lead a team of associates capable of providing great customer service.
• Monitor and organize catering orders with weekly invoicing.
• Perform administrative duties, including cash register readings, orbit, inventory, banking, ordering and the administration of the “Be a Star Program.”
• Be accountable for client and customer relationship building
• Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs

About you:

• Strong supervisory experience.
• Ability to provide excellent judgment for problem-solving and strong arithmetic skills
• A passion for Customer Service excellence
• Detail-oriented and thrive in a fast-paced environment
• Solid team player with an emphasis on customer service
• Strong supervisory skills and the proven ability to motivate, lead and coach staff
• Superior client relationship skills
• Excellent communication skills (written and verbal)
• Strong proficiency in computer skills, MS Office (Word, Excel, Outlook etc.)
• Able to accommodate a flexible work schedule (including evenings and weekends)

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.