Food Cupboard Associate

Algonquin Students' Association; Ottawa; On-site; CAD 23,000 - 32,000; Part time

Job summary

Algonquin Students’ Association seeks a part-time Food Cupboard Associate in Ottawa to welcome students, provide non-judgmental assistance, and guide them to campus and community supports.

You will handle food handling and inventory tasks, maintain clear records, and help with drives and outreach while upholding confidentiality and respectful communication.

Qualifications

• Diploma or certificate in social services or related field.
• Experience in community service or public-facing settings is an asset.
• Current food handler certification.

Responsibilities

• Welcome students and respond to questions about the Food Cupboard in a courteous, sensitive, and non-judgmental manner.
• Explain the service and its access process clearly, supporting student choice and dignity.
• Maintain clear records of service activity within Link2Feed.
• Provide information about campus and community supports and help students connect with those services with consent.
• Receive, inspect, store, and handle food and supplies following safety procedures.
• Monitor stock, rotate items using FIFO, remove/d report damaged items.
• Complete temperature, cleaning, inventory, and food-safety records accurately.
• Keep the cupboard and related areas clean and organized; report equipment or facility issues promptly.
• Monitor inventory levels and prepare purchase/replenishment requests per budgets.
• Support planning of food drives and donations during the academic year.
• Share service trends and suggestions for improvement with the Senior Manager, Student Life.
• Other duties as assigned.

Skills

Leadership

Communication

Quality Orientation

Adaptability

Education

Diploma or certificate in social services / related area

Job description

Reports To: Senior Manager, Student Life

Mission:

To create an environment that inspires a passion for student success.

Desired Results of the Position:

• An adaptable culture where Students receive supportive and non-judgmental information in response to their inquiries and leave feeling good for having visited the Food Cupboard.
• A collaborative organization that provides education and referrals to other college and community resources that are available.

Nature and Scope

Reporting to the Senior Manager, Student Life, The Food Cupboard Associate supports daily service delivery, safe food handling, inventory, and student referrals. The Associate maintains service records and outreach activities, following established procedures, budget approvals, and direction from the Senior Manager, Student Life

Job Duties

• Welcome students and respond to questions about the Food Cupboard in a courteous, sensitive, and non-judgmental manner.
• Explain the service and its access process clearly, supporting student choice and dignity.
• Maintain clear records of service activity within Link2Feed
• Provide information about relevant campus and community supports and, where appropriate, help students connect with those services with their consent.
• Receive and inspect food and supplies, store items safely, and follow established food-safety and donation-acceptance procedures.
• Monitor stock, rotate items using first-expiring-first-out practices, and remove or report items that are damaged, recalled, or unsuitable under established procedures.
• Complete applicable temperature, cleaning, inventory, and food-safety records accurately and on schedule.
• Keep the cupboard and related work areas clean, organized, and ready for service; report equipment, pest, or facility concerns promptly.
• Monitor inventory levels and prepare purchase or replenishment requests in accordance with approved budgets and purchasing procedures.
• Support the planning and coordination of food drives and donations throughout the academic year.
• Share service trends, operational issues, and suggestions for improvement with the Senior Manager, Student Life.
• Other duties as

Core Competencies

• Leadership
• Communication
• Quality Orientation
• Adaptability / Flexibility

Desired Skills and Qualifications

• A diploma or certificate in social services, community development, office administration, food systems, or a related area; or an equivalent combination of education, training, and relevant experience.
• Experience in a community service, food bank, student service, customer-service, volunteer, or other public-facing setting is an asset.
• Current food handler certification.
• Strong interpersonal and communication skills, with the ability to work respectfully with people from diverse backgrounds.
• Strong organization and recordkeeping skills, sound judgment, and the ability to manage competing tasks within scheduled hours.
• Demonstrated discretion and the ability to maintain confidentiality.
• Comfort using basic office and digital tools to maintain records, communicate, and support inventory tracking.
• Ability to lift up to 40 pounds

Compensation:

• This position is paid $20.00 per hour
• This position is a part-time position, up to 20 hours per week as needed
• Ability to work flexible hours is a requirement