Food & Consumables Team Lead

Kibbi Technologies Inc.; Flin Flon; On-site; CAD 43,000 - 48,000; Full time

Job summary

Walmart Canada in Flin Flon, MB is seeking a Customer Service Associate to greet customers, promote products, locate merchandise and help with purchase decisions. You will support the Food & Consumables area, assist in coordinating tasks, and maintain a safe, clean selling floor.

As part of the Store Management Team, you will lead daily huddles, review schedules, train associates and contribute to meeting sales targets while delivering a high level of service to every guest.

Qualifications

• Provide excellent customer service and assist with product promotion.
• Delegate and coordinate task completion as per priorities from Store Management.
• Assist with merchandising display changes and department presentation.

Responsibilities

• Provide excellent Customer Service by greeting customers, promoting products/services, locating merchandise, and resolving issues.
• Assist in coordinating task completion per communicated priorities from the Food & Consumables Coach and Store Management Team; delegate and follow-up on daily tasks.
• Assess department presentation and execute merchandising changes to improve appearance and sales.
• Lead daily Team Huddle, communicate updates, set goals, and track productivity.
• Review schedules with People Lead and assign associates to coverage tasks.
• Develop associates through teaching and training and provide feedback.
• Maintain a safe, clean working environment and ensure displays are secure.

Skills

Customer service

Team leadership

Communication

Merchandising

Job description

Position Summary...Assists in the leadership of the Food and Consumable areas and department processes, respond to problems and inquiries and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Food & Consumables Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $20.75.

Le taux horaire minimum pour ce poste débute à 20.75.

Minimum Qualifications

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

200 Mb-10 Alt, Flin Flon, MB R8A 0C6, Canada