food concession supervisor

Falls Avenue Resort Niagara Falls; Niagara Falls; On-site; CAD 40,000 - 50,000; Full time

Job summary

Falls Avenue Resort Niagara Falls is seeking a Food Concession Supervisor to oversee daily operations in a fast-paced coffee shop setting. The ideal candidate will have experience managing staff, ensuring quality control, and addressing customer feedback effectively. Join our team to contribute to delivering exceptional food service experiences.

Qualifications

• 1-2 years of relevant experience required.
• Ability to train staff in job duties and safety procedures.
• Experience in a fast-paced environment.

Responsibilities

• Supervise and coordinate activities of staff preparing food.
• Ensure food quality control and customer satisfaction.
• Estimate ingredients for meal preparation and maintain records.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

• Coffee shop

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

• 1 year to less than 2 years

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