Food & Beverage Supervisor, Terra

What will be your daily pursuit?: As the Food and Beverage Supervisor, you'll lead with energy, training and motivating your team to create memorable moments for every guest!

What will your compensation be?: The starting salary for this position is $20 - $22 per hour depending on experience.

When does this adventure begin?: This position begins May 5. Seasonal or full-time year round.

What perks can you expect?: Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources. Subsidized staff accommodation available.

What will you do in this job?:

1. Preparation and verification of daily cash reports.
2. Ensuring accurate cash, debit, and credit card transactions.
3. Involved in the placing of and receiving food orders.
4. Coordinate food and beverage inventories.
5. Interact with customers and maintain the highest level of customer service.
6. Receive payment for all services provided to the customer.
7. Listen to and resolve any customer complaints.
8. Ensure the restaurant area is clean and organized at all times.
9. Serve tables, bartend as required.
10. Uphold the high standard of environmental stewardship expected for all employees.
11. Report all maintenance and repair needs to the Location Manager.
12. Report and assist the Location Manager with performance management of employees.
13. Ensure opening and closing checklists are up to date and being used properly daily.
14. Communicate daily with staff via lineups and on the floor discussion, and with leadership via shift pass-ons and daily shift reports.
15. Motivate staff and contribute to team building and bonding.
16. Lead GEM and tour functions; printing and reviewing BEOs in advance.
17. Setup and service of all events, ensuring no details are missed and the guest experience is seamless.
18. Complete GEM and Tour Billing accurately and timely.

What skills and experience do you need for this job?:

1. Hospitality certification preferred.
2. Minimum two years' experience in restaurant operations with supervisory experience.
3. Proserve and WHIMIS certification.
4. Excellent knowledge of food & beverage service, including wine, spirits, and beer.
5. Excellent communication, interpersonal, guest, and public relations skills.
6. Neat and clean in appearance and work habits.
7. Ability to accept and give direction.
8. Ability to motivate, train, and provide ongoing coaching.
9. Ability to work with minimal supervision and within a team.
10. Positive attitude and problem-solving skills.
11. Flexibility to work all shifts, including split shifts.

What will your work environment be like?:

1. Beautiful: Work in an iconic and inspiring location within the Canadian Rockies.
2. Fun: Meet team members from around the world and participate in team events.
3. Independent: Spend your days exploring and working around our properties.
4. Remote: Enjoy a setting filled with trees, lakes, and scenic views.
5. Busy: Be prepared for a physically active environment involving walking, stair climbing, bending, reaching, and lifting up to 50 pounds with assistance.

We work as a team and may adjust job duties based on team and company needs.

EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

We value diverse backgrounds and experiences, recognizing their role in fostering creativity and innovation. We encourage eligible individuals to apply and join our inclusive team.

If you need accommodations during the application or hiring process, please contact our Talent Acquisition Team or visit our offices to submit a resume. Only selected candidates will be contacted for further consideration.