Food & Beverage Server (Full Time) | Valhalla Hotel & Conference Centre

Valhalla Inn; Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hotel in Ontario is seeking a dedicated Food and Beverage Server to join their team. You will be responsible for providing exceptional service to guests while adhering to health and safety regulations. This role requires flexibility to work various shifts and a commitment to high-quality customer service. Ideal candidates should have experience in the Food and Beverage industry and be able to handle cash transactions appropriately.

Benefits

Education Reimbursement

Annual Wellness Credit

Team Member Referral Program

Leadership Development

Team Building Events

Culture of Recognition Program

Qualifications

• Experience in Food and Beverage department or industry preferred.
• Ability to work flexible shifts and respond to various work situations.
• Committed to high levels of customer service.

Responsibilities

• Serve guests efficiently and ensure a high-quality guest experience.
• Manage guest queries and adhere to hygiene and safety regulations.
• Ensure knowledge of menu offerings and maintain cleanliness.

Skills

Customer Service

Flexibility

Teamwork

Cash Handling

Knowledge of Food Hygiene

Job description

The hotel is currently recruiting for a Food and Beverage Server , responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest experience. A Server will also be required to have extensive knowledge of menu offerings.

What We Offer

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world.
• Education Reimbursement for you (and your children!)
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program

Key Responsibilities

Reporting to the Food and Beverage Manager, you would be responsible for performing the following tasks to the highest standards :

• Manage guest queries in a friendly, timely, and efficient manner;
• Serve alcoholic / non-alcoholic beverages in conjunction with licensing / liquor regulations for residents and non-residents;
• Ensure knowledge of the menu and all products;
• Ensure that floor stations are stocked and tidy at all times;
• Follow correct reporting procedures if faced with issues;
• Ensure food and beverage orders are of a consistently good standard and delivered in a timely manner;
• Adhere to hotel grooming standards including uniform dress code, cleanliness, and personal hygiene;
• Comply with hotel security, fire regulations, and all health and safety legislation.

What We Are Looking For...

• Committed to delivering high levels of customer service;
• Flexibility to respond to a range of different work situations;
• Ability to work on your own or in teams;
• Ability to work flexible shifts (mornings, afternoons, evenings, weekends, and holidays) as the business needs require.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

• Experience in Food and Beverage department and / or industry;
• Previous experience in cash handling;
• Knowledge of Food Hygiene Regulations.

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