Food & Beverage Outlet Manager - seasonal contract to end September 30

Accor Hotels; Banff; On-site; CAD 56,000 - 65,000; Full time

Job summary

A leading hospitality provider in the Canadian Rockies is seeking a management professional for their restaurant operations. The role involves ensuring high guest satisfaction, training staff, and managing daily operations. Ideal candidates will have a background in hospitality and strong leadership skills. Join a diverse team in a stunning location and enjoy comprehensive benefits and employee travel programs.

Benefits

Comprehensive extended benefits package

Employee travel program with discounts

Access to the Mountain Explorer Travel Program

Subsidized staff housing

One complimentary buffet meal per shift

Qualifications

• Minimum 2 years of management experience in a la carte restaurant or lounge.
• Alberta ProServe certification required.

Responsibilities

• Ensure staff meet Rimrock standards of guest satisfaction.
• Provide ongoing training and supervision of staff.
• Handle guest requests and complaints.

Skills

Leadership

Problem Solving

Communication

Interpersonal Skills

Education

Post-secondary education in hospitality/tourism

Tools

MS Office

POS

Table-booking software

Job description

Company Description

At The Rimrock it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike.

We welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty. Learn more at: https://www.rimrockcareers.com/career-opportunities

Starting Pay Rate: $56,000 to $65,000 annual salary, depending on qualifications

Job Description

• Ensure all staff on the floor are meeting and exceeding Rimrock standards of guest satisfaction and service
• Provide leadership, problem solving, and decision making in all areas of daily operations
• Provide ongoing training, motivating, and supervision of staff
• Handle guest requests and complaints and authorize compensation when necessary
• Provide floor support when business levels require including seating guests, expediting food, preparing and serving beverages, conducting quality checks etc.
• Work to achieve sales projections
• Assist in creating work schedules within budget
• Participate in menu and function planning
• Attend weekly F&B department manager meetings
• Complete office duties
• Provide employee discipline when necessary and complete required documentation

Qualifications

• Minimum 2 years of management experience in an a la carte restaurant or lounge
• Post-secondary education in hospitality / tourism in an asset
• Alberta ProServe certification
• Comfortable using MS Office, POS, and table-booking software
• Knowledgeable in a variety of cocktails, liquor, wine, and beer
• Strong communication and interpersonal skills

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information

• Comprehensive extended benefits package (medical, vision, anddental) available from start of employment
• Employee travel program with discounts on room rates as well as on food andbeverage at Accor properties world-wide
• Access to the Mountain Explorer Travel Program with exclusive room rates for colleagues, including50% off all food andbeverage when staying at Fairmont Resorts in Banff, Lake Louise, Jasper andWhistler
• Subsidized staff housing may be available
• One complimentary buffet meal per shift in our staff cafeteria

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.rimrockcareers.com to learn more about The Rimrock Banff and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]