An exciting opportunity is available for a passionate and experienced Food & Beverage Outlet Manager to oversee the restaurant's operations and elevate the dining experience across this iconic Jasper destination. This full-time, year-round role is ideal for a hospitality professional who is inspired by nature, driven by excellence, and dedicated to creating meaningful guest experiences through food, beverage, and service. As the Food & Beverage Outlet Manager, you will combine hands-on leadership with strategic oversight and offer you the opportunity to manage restaurant service for a range of guests, from leisure travellers to weddings and corporate retreats. This role is ideal for a leader who is passionate about hospitality, inspired by their surroundings, and committed to delivering memorable guest experiences through food, service, and connection.
Description
- Lead the daily operations of a full-service restaurant, ensuring seamless execution of dining service, events, and private functions.
- Deliver an elevated guest experience across all touchpoints, maintaining brand standards and exceeding service expectations.
- Oversee staffing, scheduling, payroll submissions, and gratuity distributions for a team of 50–150 employees.
- Manage food and beverage budgets, including labor, COGS, inventory, forecasting, and monthly reporting.
- Collaborate with culinary and service teams on seasonal menu planning, event execution, and guest feedback initiatives.
- Monitor and respond to guest experience scores and implement strategies to enhance satisfaction and loyalty.
- Support and train supervisors and assistant managers in team leadership, service standards, and day-to-day operations.
- Promote a safe, inclusive, and inspiring work environment while modelling exceptional hospitality.
- Engage with other property leaders and departments to ensure operational alignment and cross-functional excellence.
- Contribute to sustainability and community engagement efforts through company-led initiatives.
Requirements
- 3–5 years of leadership experience in food and beverage operations; hotel, resort, or fine dining background is a strong asset.
- Demonstrated success managing financial performance, labor controls, and guest service metrics.
- Comfortable leading high-volume operations and service for weddings, events, and special functions.
- Ability to lead by example, coach teams, and create a collaborative and positive work culture.
- Strong organizational, time management, and communication skills.
- Knowledge of wine and elevated dining experiences is preferred.
- Proficient with inventory systems, reporting tools, and guest experience platforms.
- Flexible, solutions-focused, and comfortable working in a dynamic, guest-centred environment.
Corporate Culture
- Competitive salary
- Paid time off and extended health benefits
- Subsidized off-site housing
- Complimentary staff meals
- 5% RRSP matching
- Employee discount program across multiple hospitality and attraction locations
- Career advancement opportunities across a national portfolio
- Opportunity to make an impact through sustainability and community initiatives
Contact Janis Romeskie at 403.670.9101 x4 or submit your resume in confidence below.