Company Description
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!
Job Description
Salary Range - $58,000 - $60,000 per annum - pro-rated to tenure.
Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to:
- Consistently offer professional, engaging, and friendly service.
- Follow departmental policies, procedures, and service standards.
- Liaise with the Director of F & B & the Executive Chef to ensure achievement of VOG, LQA, and Budget goals.
- Participate in the creation, implementation, and follow-up on action plans related to EES feedback.
- Collaborate with Restaurant Outlet Managers & Sous Chefs to ensure outlet goals are met.
- Communicate offerings effectively across all food and beverage outlets.
- Assist in developing menu packages to drive outlet business.
- Participate in departmental and team meetings, team-building, and other activities.
- Ensure VIP profiles and requests are communicated to the F & B & Kitchen teams.
- Manage allergy and special dietary requests communication.
- Prepare weekly, monthly, quarterly, and annual reports as required.
- Provide administrative support to F & B & Kitchen teams.
- Monitor and maintain payroll, vacation, and statutory holiday records.
- Manage employee files and ensure paperwork completion.
- Attend meetings as a minute-taker.
- Post and update information on communication boards and maintain these spaces.
- Develop and maintain positive working relationships between departments.
- Coordinate menu design and marketing efforts for printing and distribution.
- Follow all safety and sanitation policies.
- Adhere to vehicle handling and safety policies when driving hotel and guest vehicles.
- Perform other duties as assigned.
Qualifications
Your experience and skills include:
- Knowledge of duties across all Front Office and Guest Services areas.
- Knowledge of F & B operations required.
- Proficiency in Opera PMS required.
Visa Requirements: Must be legally eligible to work in Canada. The hotel cannot assist with obtaining Canadian work authorization.
Job Perks & Benefits:
- Subsidized staff accommodation assistance.
- One complimentary meal per shift in our staff cafeteria.
- Employee travel program with discounts on room rates and F & B at Fairmont & Accor properties worldwide.
- Access to the Mountain Explorer Travel Program – exclusive room rates, including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability).
- Wellness platform for mental health and wellbeing support.
- Discounts at our resort’s F & B outlets, Fitness Centre, and Golf Course.
- Participation in our Colleague Lifestyle Program with access to staff activities and events.
- Opportunities to develop and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor.
Additional Information
Apply Today: Whether you're launching your career or seeking a new adventure, visit https://www.jasperparklodgejobs.com to learn more about opportunities at Fairmont Jasper Park Lodge!
We encourage accommodations requests during the application or recruitment process. Please contact us in confidence at JPL.careers@fairmont.com.