Food and Beverage Team Leader

Accor Apartments & Realty; Municipality of Lorne; On-site; Full time

Job summary

An established industry player is seeking a dedicated Food & Beverage Team Leader to join their vibrant team. In this exciting role, you will guide a passionate team to deliver exceptional dining experiences while ensuring smooth operations. Your expertise in food and beverage protocols, along with your ability to communicate effectively and adapt to various settings, will be crucial for success. Enjoy the perks of working by the beach in a historic guest house, with opportunities for professional growth and discounted travel rates. If you are passionate about hospitality and eager to create memorable moments for guests, this is the perfect opportunity for you.

Benefits

Onsite accommodation available

Complimentary gym and pool access

Local discounts on services

Discounted staff rates for travel

Qualifications

• Proficient in food & beverage service and event management.
• Strong communication and teamwork skills are essential.

Responsibilities

• Lead the food & beverage team during busy service periods.
• Create memorable dining experiences through exceptional service.
• Upsell products to enhance guest satisfaction.

Skills

Food & Beverage Protocols

Communication Skills

Adaptability

RSA Qualification

Team Collaboration

Education

RSA or Equivalent Qualification

Job description

Tuesday, 3 December 2024

Mantra Lorne is located in the coastal town along the Great Ocean Road and is spread across 12 acres of landscaped gardens, boasting undeniable beachfront accommodation offering heritage hotel rooms and modern one and two bedroom apartments. The Lardner, on-site restaurant, offers daily breakfast, lunch, and dinner, all crafted from locally sourced ingredients.

Proudly housing the largest residential conference venue in regional Victoria, Mantra Lorne can host groups of up to 600 guests for bespoke corporate and private events.

There is plenty to do in your downtime, from exploring waterfalls, shipwrecks and bushwalking; to having a game of tennis or golf; immersing yourself in art exhibitions and markets; to simply relaxing on the beach enjoying the afternoon sun.

Perks of joining Mantra Lorne

• Onsite accommodation available in shared facilities for a weekly fee (upon availability)
• Complimentary access to gym and pool, surfboard hire, and local discounts, including massages and surfing lessons
• Live and work by the beach in Victoria's oldest guest house and largest regional conference venue
• Travel the world with access to heavily discounted staff rates through Accor

Casual loading on all hourly rates! Base rate of $25.80. With Loadings: Monday - Friday $32.25ph, Saturday $38.70ph, Sunday $45.15ph and Public Holidays $64.50ph

Purpose

As a Food & Beverage Team Leader, you play a significant role in organising various dining experiences. Your primary goal is to guide a cohesive team, ensuring smooth food and beverage operations. Your dedication to precision, guest satisfaction, and teamwork will be essential for the success of every dining experience.

Primary Responsibilities

• You set the pace and lead by example during busy service periods
• Collaborate with the team and spark motivation to attain exceptional results together
• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more
• When challenges arise, your ability to transform obstacles into opportunities shines
• Proactively source information to increase your product knowledge

Skills and Experience

• Proficiency in food & beverage protocols, encompassing table & event service, beverage expertise, and coffee crafting skills
• Confidence in communicating with guests and colleagues for seamless teamwork
• Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and collaborating within a team of diverse professionals

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.