Food and Beverage Supervisor - The Woods Restaurant (Winter 25/26)

Big White Ski Resort Ltd; Kelowna; On-site; Full time

Job summary

A leading ski resort is seeking a Food and Beverage Supervisor for The Woods Restaurant for the Winter 25/26 season. In this full-time role, you will lead a dynamic team to maintain high hospitality standards while managing various restaurant operations. Candidates should possess strong customer service skills and relevant supervisory experience in a fast-paced environment, as well as a passion for delivering outstanding guest experiences.

Qualifications

• Minimum 2 years of experience in full-service restaurant supervision.
• Strong knowledge of wine and spirits.
• Proficiency with computers and experience with POS systems.

Responsibilities

• Lead a team of 20-30 staff, maintaining service standards.
• Assist in menu creation, scheduling, and cash management.
• Ensure compliance with liquor laws and oversee risk management.

Skills

Leadership

Customer Service

Attention to Detail

Cash Handling

Education

Serve it Right certificate

Tools

POS systems

OpenTable

Job description

Food and Beverage Supervisor - The Woods Restaurant (Winter 25/26)

Job Category: Hospitality - Food and Beverage

Requisition Number: FOODA001366

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• Full-Time

Locations

Showing 1 location

Big White Ski Resort
Kelowna, BC V1P1P3, CAN

Description

Position Title: F&B Supervisor – The Woods Restaurant

Reports to: Senior F&B Management, The Woods Manager

Wage: $22.00-$23.00/Hourly

Overview of Position:

• Lead a team of 20-30 staff in a fast-paced environment, maintaining high hospitality and service standards.
• Assist in menu creation, scheduling, cash management, inventory management, and other administrative tasks.
• Ensure the safe and responsible service of alcohol, complying with liquor laws and license terms.
• Oversee building maintenance and risk management around the restaurant.
• Communicate effectively with management through logs and daily verbal updates.
• Manage employee success through coaching and performance reviews.
• Maintain professionalism and grooming standards.
• Participate in weekly management meetings, offering guest experience improvement suggestions.

Experience and Requirements:

• Minimum 2 years of experience in full-service restaurant supervision.
• Minimum 2 years of serving/bartending in a full-service restaurant.
• Strong knowledge of wine and spirits.
• Inventory management experience is an asset.
• Experience managing large seasonal staff groups.
• Proficiency with computers and POS systems like Toast or similar.
• Tips/gratuities experience is an asset.
• Bartending and serving experience are assets.
• High knowledge of OpenTable.
• Must be 19 years old.
• Serve it Right certificate required.

Duties and Abilities:

• Stay focused and organized in a fast-paced environment.
• Maintain attention to detail in communication.
• Perform administrative duties such as payroll, scheduling, and ordering.
• Manage budgets and labor costs.
• Handle data entry for financial reports and menus.
• Support staff on the floor to ensure guest satisfaction.
• Participate in monthly inventory counts.
• Supervise the outlet during shifts.
• Communicate with senior management regularly.
• Ensure staff adherence to SWP & SJP standards.

Working Conditions:

• Work long hours, overtime, especially during busy periods and holidays.
• Stand for extended periods.
• Lift up to 50 lbs, bend, and push repeatedly.
• Hospitality training is an asset.

Other Skills:

• Exceptional attention to detail and leadership skills.
• Passion for high-level customer service.
• Strong cash handling experience.
• Working knowledge of POS systems like Toast.