Food and Beverage Supervisor

ACE Casinos; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading entertainment venue in Calgary, Alberta is seeking a Food and Beverage Supervisor to manage overnight operations and ensure compliance with health and sanitation regulations. You will supervise staff, enhance guest experiences, and contribute to inventory management. Ideal candidates have experience in a supervisory role, preferably in a casino or resort setting, and possess a valid AGLC Preserve Certification. Competitive salary and opportunities for growth are offered.

Qualifications

• Experience in managing food and beverage staff in a casino or resort environment.
• Ability to maintain compliance with health and safety regulations.
• Proficient in inventory control and sales auditing.

Responsibilities

• Supervise overnight food and beverage staff activities.
• Ensure compliance with health, safety, and sanitation regulations.
• Monitor and improve guest satisfaction.

Skills

Ability to work well under pressure

Team collaboration

Education

1-2 years’ experience as Supervisor or Manager

Valid AGLC Preserve Certification

Basic food safety certification

Job description

Overview

Oversee daily or nightly shift(s), provide leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.

Responsibilities and Duties

• Supervise and coordinate the activities of overnight F&B staff, including servers, bartenders, cooks, and support staff.


• Ensure all food and beverage outlets operate efficiently and in compliance with health, safety, and sanitation regulations.


• Increasing year over year sales


• Executing all Food and Beverage promotions


• Monitor guest satisfaction and respond promptly to guest concerns or complaints.


• Assist with inventory control, ordering, and receiving of supplies.


• Conduct nightly audits of sales, cash handling, and shift reports.


• Train, coach, and mentor team members to uphold service standards and company policies.


• Collaborate with security and other departments to ensure a safe and welcoming environment.


• Maintain cleanliness and organization of all F&B areas during and after service.


• Prepare shift reports and communicate key information to day-shift management.

Education and Experience

• 1-2 years’ experience as Supervisor or Manager in multiple outlet experience or bar experience


• Experience in back of the house and front of the house


• Casino Or Resort Experience Preferred


• Mandatory Valid AGLC Preserve Certification


• Basic food safety required

Skills And Abilities

• Ability to work well under pressure in a fast-paced environment.


• Ability to work cohesively as part of a team.