food and beverage server

Fireside Indian Bar & Restaurant; Innisfail; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a vibrant team at a forward-thinking restaurant where you can showcase your culinary skills and customer service expertise. This role involves preparing and serving delicious meals, managing inventory, and ensuring a welcoming atmosphere for guests. You'll have the opportunity to work in a dynamic environment, addressing customer needs and leading a team of servers. Ideal for those who thrive in fast-paced settings and enjoy engaging with patrons. If you're passionate about food and hospitality, this could be your next great adventure!

Benefits

Free parking available

On-site amenities

Qualifications

• Experience in a restaurant setting is an asset.
• Must be of legal age to serve alcoholic beverages.

Responsibilities

• Prepare and serve specialty food and beverages to customers.
• Address customer complaints and provide excellent service.
• Supervise staff and manage inventory.

Skills

Customer Service

Food Preparation

Alcohol Serving

Inventory Management

Supervision

Communication Skills

Education

Food and Beverage Server Trade Certificate

Smart Serve Certification

Food Safety Certificate

ProServe Program

Tools

Electronic Cash Register

Point of Sale System

Job description

Experience

• Experience an asset

Work setting

• Restaurant
• Rural area
• Catering firm
• Relocation costs not covered by employer
• Willing to relocate

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Perform sensory evaluation of wines
• Serve food and beverages
• Supervise other servers and bussing staff
• Take orders and relay to kitchen and bar staff
• Schedule staff
• Train staff
• Assist clients/guests with special needs
• Provide customer service

Supervision

• 1 to 2 people

Certificates, licences, memberships, and courses

• Food and beverage server trade certificate
• Smart Serve
• Food Safety Certificate
• ProServe program

Computer and technology knowledge

• Electronic cash register
• Point of sale system

Security and safety

• Criminal record check

Transportation/travel information

• Own vehicle
• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Overtime required
• Standing for extended periods
• Work under pressure
• Up to 9 kg (20 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Other benefits

• Free parking available
• On-site amenities

Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
• Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth

Support for Veterans

• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities