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Food and Beverage Host (Part-time) - Pickering
Great Canadian Entertainment
Pickering
On-site
CAD 30,000 - 60,000
Part time
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Job summary
A leading entertainment company is seeking a part-time Food & Beverage Host in Pickering Casino Resort. This role involves creating a welcoming environment for guests, providing excellent customer service, managing cash transactions, and maintaining hygiene standards in the food service area. Successful candidates will demonstrate exceptional teamwork, proactive problem-solving skills, and a commitment to exceeding customer expectations while managing a flexible work schedule.
Qualifications
- High School Diploma or equivalent working experience.
- Valid Smart Serve Certificate required.
- Previous cash handling experience.
Responsibilities
- Provides exceptional customer service to all guests.
- Processes cash and credit card transactions using P.O.S. system.
- Maintains cleanliness in service areas and clears tables.
Skills
Education
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Job description
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Job Description
Pickering Casino Resort is seeking a Part-time Food & Beverage Host/Hostess!
Under the general direction of the Food and Beverage Manager or designate, this position will be responsible for creating a positive first impression for restaurant guests. This role must lead by example in contributing to a safe and welcoming environment and creating great guest experiences.
Job Description
Pickering Casino Resort is seeking a Part-time Food & Beverage Host/Hostess!
Under the general direction of the Food and Beverage Manager or designate, this position will be responsible for creating a positive first impression for restaurant guests. This role must lead by example in contributing to a safe and welcoming environment and creating great guest experiences.
Skills
The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company’s vision, mission and values:
- Provides exceptional customer service to all internal and external customers in an upbeat, positive and professional manner;
- Demonstrates thorough knowledge of all food and beverage items available at the restaurants and food hall;
- Processes all cash and credit card transactions utilizing the P.O.S. system;
- Ensures accurate cash handling and balancing of sales and/or cash float at the end of the shift;
- Identify opportunities to upgrade products and maximize upselling opportunities to increase revenue;
- Attends cash and serves guests in a timely and professional manner;
- Wipes and clears tables to ensure cleanliness in the food hall and buffet dining area;
- Welcome and greet guests; answer general inquiries relating to food, beverages and other restaurants on the premise;
- Maintains clean service areas and stocks shelves as required;
- Reports any irregular/suspicious activities, malfunctions and hazards to the supervisor immediately;
- Assists other co-workers as requested;
- Seats guests to minimize wait times as required by the management team;
- Understand and follow opening and closing cashier duties;
- Regular cleaning and sanitization of counters, refrigerators, and other equipment in the work area;
- Performs preventive maintenance and cleaning of food and beverage equipment as required;
- Adheres to all AGCO, GCGC, departmental and HR policies as they relate to functions of the role;
- Ensures compliance with licensing laws, health and safety and other statutory regulations;
- Performs other duties as assigned as the Food & Beverage Management Team
- High School Diploma or equivalent working experience;
- Valid Smart Serve Certificate required;
- Previous cash handling experience;
- Previous P.O.S system experience an asset;
- Excellent interpersonal, teamwork, customer service and communication skills;
- Must be people-focused and demonstrate a strong commitment to providing exceptional customer service;
- Proactive and solution oriented with a drive to succeed;
- Demonstrate strong initiative, active listening and teamwork skills;
- Maintain a positive working relationship with fellow employees and management as part of a team;
- Ability to multi-task and work under pressure in a fast-paced environment;
- Fast paced with multiple priorities, deadlines and deliverables; exposure to some conflict, distress and noise;
- This role requires extended period of standing, walking, bending and may lift up to 35 lbs
- Seniority levelEntry level
- Employment typePart-time
- Job functionDesign, Art/Creative, and Information Technology
- IndustriesGambling Facilities and Casinos
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