Follow Up Support Worker Competition 2025-062

Assembly of Manitoba Chiefs; Winnipeg; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading organization dedicated to community support is seeking a compassionate and flexible Follow-Up Support Worker to assist participants of the Fresh Start Project. The role involves providing tailored services, advocacy, and assisting individuals to achieve stable housing while using a collaborative approach with an interdisciplinary team. Applicants should possess a degree in social services and demonstrate relevant experience while upholding the values of patience and compassion.

Qualifications

• Minimum education of an undergraduate degree or diploma in social services.
• Knowledge of Housing First principles.
• Ability to communicate effectively, both orally and in writing.

Responsibilities

• Collaborate on participant Service Plans based on housing first principles.
• Provide outreach, case management, and advocacy in various environments.
• Conduct monthly apartment inspections and document findings.

Skills

Patience

Creativity

Flexibility

Compassion

Sensitivity

Assessment Skills

Case Management

Advocacy

Interpersonal Skills

Communication

Education

Undergraduate degree or college diploma in social service

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Full-Time Term

Fresh Start - Eagle Urban Transition Centre

Closing Date: June 11, 2025

Position Summary

The Follow-Up Support Worker is a member of the EUTC Fresh Start team and will work together to provide services in a flexible, compassionate, and responsible manner to participants of the Fresh Start Project. Support workers are to follow the Intensive Case Management model that utilizes the housing first philosophy based on; flexible and community-based support, promotion of stability, recovery and community integration. The Follow-up Support Worker will receive direction, supervision and support from the Fresh Start Service Coordinator and the Program Manager of the EUTC.

Key Responsibilities

• Collaborate with the participant in the formulation of a Service Plan that follows the housing first principles that are reviewed and modified with the participant on a regular basis.
• Collaborate with internal project support including the Service Coordinator to develop an action plan to help participants to quickly move homeless individuals into stable permanent housing of their choice.
• Collaborate with the Service Coordinator and external support available through the Doorways project (Winnipeg Rental Network) to communicate participant’s housing needs and choice.
• Provide outreach, case management, counseling, advocacy, and other needed services to participants in any environment including: the streets, shelters, prisons, hospitals, apartments, office, etc.
• Provide individually tailored services to each participant - i.e. housing placement, independent living skills, vocational guidance, appointment escorts, integrated substance use treatment, family counseling, etc.
• Assist participants to manage their money; prepare budgets with participants and compute expenses.
• Educate, inform and advocate for participants regarding benefits and entitlements i.e. rights and responsibilities of tenant and landlord, employment and income assistance, employment insurance, food vouchers, etc.
• Provide Life skills workshops and information sessions on various topics such as substance abuse, harm reduction, safe sex, domestic violence, employment, healthy living, wellness, etc.
• Coordinate and monitor referrals to community services, and advocate on their behalf.
• Educate, inform and advocate for participants regarding benefits and entitlements.
• Provide up to date information on community programs and services that the participant may be interested in partaking in – i.e. employment programs, community sweats, etc.
• Conduct monthly apartment inspections, document findings on inspection form.
• Secure tenant keys for tenant move in; develop and operationalize master key plan for program site.
• Ensure smoke detectors and carbon monoxide detectors are in working order in each apartment. Schedule cleaning and extermination of tenant apartments, as needed.
• Maintain written and computerized records, compile reports and complete other program documentation (including case notes, statistics, letters, etc.) and perform other duties as directed.
• Other duties as assigned.
  
  

Qualifications

Education & Experience

• A minimum of an undergraduate degree or college diploma in the field of social service, or a combination of related education and training will be considered.
• Demonstrated knowledge of Housing First.
• Patience, creativity, flexibility, compassion, and sensitivity to people who have experienced the Child Welfare and Criminal Justice System and trauma.
• Skills in assessment, case management and advocacy.
• Knowledge of Winnipeg services and resources in the areas of supportive housing, mental health, counseling, addictions, Child Welfare and Justice Systems and Aboriginal Culture.
• Excellent interpersonal skills and ability to work co-operatively as a part of an interdisciplinary team of professionals.
• Ability to communicate effectively, both orally and in writing.
• Demonstrated ability to work independently with minimal supervision.
• Proficient in using Microsoft office - Word, Excel, Power Point and Outlook.
• Adhere to AMC policies and procedures with specific attention to attendance, and professional ethics.
• Must have a valid class 5 driver's license and a reliable vehicle.
• Must have a current satisfactory Criminal Record Check, and Clear Child Abuse Checks.
  
  

Interested applicants are invited to submit their cover letter identifying the position title and quote competition number applying for qualifications, and resume, along with 3 professional reference listings (include a most recent employer reference) by

4:00 p.m. June 11, 2025 to:

Human Resources

Assembly of Manitoba Chiefs

14th Floor, 275 Portage Avenue, Winnipeg, Manitoba R3B 2B3

Quote Competition # 2025-062 in your application.

For best results submit your application to BambooHR

https://manitobachiefs.com/about/job-opportunities/

We thank all who apply and advise that only those selected for further consideration will be contacted. No phone calls will be accepted. Incomplete and late applications will not be considered.

Preference will be given to First Nations people. If successful, applicants will be asked to verify citizenship documentation issued by a First Nation or government-issued documentation or affirmation from the Inuit, Métis, or non-status Indigenous community with which they identify.

Please visit our website at www.manitobachiefs.com