FOH Supervisor/Bartender

Hunter's Public House; Ottawa; On-site; CAD 35,000 - 45,000; Full time

Job summary

A popular establishment in Ottawa seeks a Bartender/Supervisor to join their dynamic team. Ideal candidates should excel in communication, manage diverse personalities, and lead staff while ensuring exceptional service and adherence to quality standards. The position offers above-average wages and a comprehensive benefits package.

Benefits

A fully paid benefits program activated upon hiring.

Health care spending account after 6 months.

Participation in the tip-pool program.

Consistent scheduling with an online platform.

Qualifications

• Experience in restaurant management or related field preferred.
• Ability to work during peak hours, including nights and weekends.
• Skills in diffusing tense situations and managing conflicts.

Responsibilities

• Training staff for excellent service delivery.
• Enforcing quality and safety standards.
• Planning promotional events and activities.

Skills

Problem-solving

Customer service

Interpersonal skills

Communication

Critical thinking

Education

High School Diploma

Job description

We are searching for a committed, proactive Bartender/Supervisor who would enjoy working in an exciting, fast-paced environment. We have located approximately a 20-minute drive south of downtown.

The Bartender/Supervisor will promote and grow the business, assist in training waitstaff, and ensure that patrons are receiving excellent drinks, food, and service. You will also ensure that quality and safety controls are followed, and maintain and follow AGCO guidelines. You should also be able to work with diverse personalities and diffuse tense situations.

Hunter's is proud to provide a clean, safe, organized workplace focusing on employee Health and Safety and Human Resources. In addition to above-average wages, Hunter's provides fully paid benefits to all full-time staff.

To succeed as a Bartender/Supervisor, you should be observant and have the ability to think critically and efficiently. You should be a skilled communicator with excellent problem-solving, observation, and interpersonal skills.

Hunter's Perks:

• A fully paid benefits program activated upon hiring.
• Health care spending account after 6 months of full-time employment.
• Participation in the tip-pool program.
• Consistent scheduling using an online scheduling platform with phone app.

Bartender/Supervisor Responsibilities:

• Training staff to provide excellent service to patrons.
• Enforcing quality and safety controls.
• Ensuring the team is up to date and in line with current legislation.
• Working with diverse personalities both on the staff and patrons.
• Planning and taking part in promotional events.
• Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues.
• Maintaining a fun, safe atmosphere for patrons.

Bartender/Supervisor Requirements:

• High School Diploma is preferred.
• Restaurant or management experience or more education is generally preferred.
• Excellent computer, problem-solving, and customer service skills.
• Exceptional communication and interpersonal skills.
• Ability to diffuse tense situations and resolve conflicts.
• Willingness to work during peak hours, including nights, weekends, and holidays.
• Effectively delegate responsibilities and maximize resources.
• Decisiveness.
• Ability to walk, stand, and occasionally carry heavy items in a fast-paced, stressful environment.