FOH Management - Sr. Assistant Manager

Moxies; Kelowna; On-site; CAD 80,000 - 110,000; Full time

Job summary

Northland Restaurant Group is seeking a dynamic leader to join our Leadership Team in Canada. You will guide front-of-house and operations delivery while coaching managers, mentoring staff, and driving guest satisfaction with a development-focused mindset.

This role offers exposure to Canada and USA openings, leadership development seminars, and the chance to build a long-term career within a rapidly growing hospitality group. You must be legally entitled to work in Canada.

Qualifications

• 3+ years Leadership experience in a full-service restaurant or bar.
• Proven leadership skills: ability to develop and motivate teams.
• Energetic, positive, and patient with strong communication.

Responsibilities

• Role modelling hospitality to guests and team members.
• Communicate with guests to ensure exceptional satisfaction.
• Implement initiatives to increase sales and profit.
• Assist in hiring, interviewing, onboarding, and training for multiple positions.
• Develop Assistant Managers and Supervisors.
• Oversee front-of-house leadership areas for success.
• Handle GM duties when they are not present.

Skills

Leadership experience

Communication

People development

Customer focus

Hospitality

Job description

Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. You will have the opportunity to lead different areas in the restaurant, while maintaining a development-focused outlook; we are here to train, mentor and develop you, while supporting your life goals.

Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.

Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Key Responsibilities

• Working with the General Manager, some of your responsibilities will include:
• Role modelling hospitality to our guests and team members
• Communicating and connecting with guests to ensure satisfaction at an exceptional level
• Implement initiatives to increase sales and increase profit
• Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions
• Assist in developing Assistant Managers and Supervisors
• Oversee all front-of-house leader areas to ensure success
• Handling GM duties when they are not present

Key Requirements

• 3+ years Leadership experience in a full-service restaurant or bar
• Proven leadership skills: desire to develop and motivate the people around you to always be their best
• Energetic and positive
• Strong patience and communication skills
• Drive for continuous improvement
• Committed to being inclusive and embracing diversity
• Experience in leadership development an asset

Opportunities

• Gain valuable leadership skills and experience
• Grow your career in our rapidly expanding company
• Cultivate your own development by working with senior leaders
• Attend leadership development seminars and conferences
• Learn about opportunities for taking part in new restaurant opens across Canada and the USA

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting.

Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws.

Accommodations are available at any stage of the recruitment process upon request.

If you need support, please email [e-mail].

Northland Restaurant Group takes seriously its obligations under the Human Rights Code.