Floral Design & Customer Experience Specialist

Summerhill Market; Toronto; On-site; CAD 28,000 - 36,000; Full time

Job summary

Summerhill Market in Toronto's Rosedale is seeking a Floral Clerk who brings a creative eye and friendly service to our busy department. You will assist customers, create bouquets, wrap purchases and help maintain fresh displays throughout peak seasons.

This hands-on role offers opportunities to learn floral design, inventory management and seasonal merchandising while supporting a vibrant, customer-focused team at Summerhill Market.

Qualifications

• Previous floral, retail, grocery, garden centre or customer service experience is an asset.
• Floral design or flower and plant knowledge is an asset, but we're happy to consider candidates who are eager to learn.
• A creative eye for colour, presentation and merchandising.

Responsibilities

• Provide friendly, knowledgeable customer service and assist customers with floral selections and special requests.
• Create and prepare bouquets, arrangements, planters and other floral products.
• Wrap and package floral purchases for customers.
• Receive, unpack and inspect floral deliveries for freshness, quality and accuracy.
• Water, care for, rotate and maintain flowers and plants.
• Stock and replenish the department throughout the day.
• Help create and maintain beautiful, seasonal floral displays.
• Monitor product freshness and remove or markdown products as required.
• Ensure pricing, signage and product presentation are accurate.
• Maintain clean, organized and safe displays, coolers and work areas.
• Support seasonal floral programs including Valentine's Day, Mother's Day, Easter, Thanksgiving and Christmas.
• Assist with inventory counts, ordering and other department tasks as required.
• Provide support throughout the store when needed.

Skills

Customer service

Floral knowledge

Job description

Summerhill Market in Toronto's Rosedale is seeking a Floral Clerk who brings a creative eye and friendly service to our busy department. You will assist customers, create bouquets, wrap purchases and help maintain fresh displays throughout peak seasons.

This hands-on role offers opportunities to learn floral design, inventory management and seasonal merchandising while supporting a vibrant, customer-focused team at Summerhill Market.