Floral - Clerk Floral

Safeway; Edmonton; On-site; CAD 24,000 - 36,000; Full time

Job summary

Safeway in Canada is seeking a Floral Clerk to perform the full range of duties with professionalism, accuracy and timeliness. You will deliver exceptional customer service, foster loyalty, fulfill customer needs and ensure accurate cash-handling in line with company policies, contributing to an engaging environment for employees and customers.

You will handle floral orders, merchandise products, maintain clean work areas, and assist training of junior staff.

Qualifications

• Provide exceptional customer service and foster customer loyalty.
• Maintain accurate cash drawer and follow company policies.
• Ability to work independently in a fast-paced environment.
• Gift wrap and create floral products.

Responsibilities

• Adhere to Food Safety Protocols, SOPs, Health and Safety and corporate policies.
• Provide customer service to meet customer needs.
• Keep work area clean and presentable.
• Process customer Floral orders.
• Perform program execution and merchandising of product.
• Handle and prepare Floral products.
• Increase store sales by actively promoting products.
• Participate in training of junior staff.
• Order and receive stock per inventory control procedures.
• Process department shrink.
• Maintain accurate cash drawer.
• Maintain a clean and safe working environment.
• Other duties as required.

Skills

Customer service

Cash handling

Independent work

Gift wrapping

Job description

Ready to start fresh?

The Floral Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs and ensures accurate cash-handling procedures at all times through company practices. Actively contribute to an environment of employee and customer engagement.

Here’s where you’ll have an impact:

• Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives


• Provide customer service to meet customer needs


• Keep work area clean and presentable


• Process customer Floral orders


• Perform program execution and merchandising of product


• Handle and prepare Floral products


• Increase store sales by actively promoting products


• Participate in the training of junior staff


• Order and receive stock in accordance with company inventory control procedures as required


• Process department shrink


• Maintains accurate cash drawer while following company policies and procedures (full service)


• Maintain a clean and safe working environment as per Company requirements


• Other duties as required

What you bring to the table:

• Ability to work independently in a fast-paced environment


• Ability to gift wrap and create floral products


• Knowledge of care and handling of floral products