Flooring Sales Specialist: Full Time - NANAIMO

The Home Depot Canada; Nanaimo; On-site; CAD 30,000 - 33,000; Full time

Job summary

The Home Depot, Inc. in Canada is seeking a Sales Specialist who helps customers find the right solutions for their projects.

You will provide exceptional service, assess needs, and guide decisions to close sales across departments such as Décor, Flooring, Kitchen & Bath, Millwork and Appliances. You’ll focus on meeting individual sales targets, answering questions, explaining features and benefits, and supporting customers with product knowledge, orders, and installation services to ensure a

Qualifications

• 1-2+ years of experience in a sales driven environment.
• Ability to work a flexible schedule including evenings and weekends
• Excellent reading, communication, math and customer service skills
• Excellent decision making ability and problem solving skills
• Proficiency with computers
• Detail oriented

Responsibilities

• Achieve individual sales targets to support department goals.
• Ask open-ended questions to identify customer needs.
• Explain steps and products to complete projects and describe features/benefits.
• Assist customers with product knowledge in adjacent departments, special orders and installation services.

Skills

Reading

Communication

Math

Customer service

Problem solving

Computers

Job description

Pay Range: $21.85 - $23.85

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Job Overview:

Sales Specialists provide exceptional customer service support and drive sales. Sales Specialists assess customer needs, and guide customer decisions in order to close a sale. Specific store departments may include Décor (Blinds and Wallpaper), Flooring, Kitchen & Bath, Millwork (Doors and Windows) and Appliances.

Tasks & Responsibilities:

Achieving individual sales targets to support overall department goals by facing challenges with an open mind and creating innovative solutions

• Proactively identify customers who need help or have a problem, by asking open ended questions
• Explaining the steps and products needed to complete projects and describing features and benefits of merchandise
• Assisting customers with product knowledge in adjacent departments, special orders and installation services

Preferred Qualifications:

• 1-2+ years of experience working in a sales driven environment.
• Ability to work a flexible schedule including evenings and weekends
• Excellent reading, communication, math and customer service skills
• Excellent decision making ability and problem solving skills
• Proficiency with computers
• Detail oriented