Flooring Sales Associate

J.D. Irving, Limited; Halifax; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading home improvement destination in Atlantic Canada is seeking a Flooring Sales Associate. This role offers the chance to provide top-notch customer service and build lasting customer relationships, alongside opportunities for growth. Candidates should possess strong communication skills and a proactive attitude, with an interest in flooring products being beneficial.

Benefits

Flexible schedules

Opportunity for advancement

Qualifications

• Knowledge of flooring is an asset.
• Flexible availability for rotating 8-hour shifts.
• Ability to lift up to 55 lbs.

Responsibilities

• Build connections and foster long-lasting relationships with customers.
• Provide superior customer service by adhering to our sales model.
• Manage sales orders using Excel and D365.

Skills

Communication

Team player

Customer service

Attention to detail

Proactivity

Education

Grade 12 diploma or equivalent

Tools

Microsoft Office Suite

D365

Job description

If you ask our Flooring Sales Associates what they enjoy most about working at KENT, they'll tell you it's the opportunity to work with people, learn about products and their functionality in customers' homes. They also appreciate being part of a great team, having flexible schedules, and the potential to advance into roles in operations and commissioned sales. As the leading home improvement destination in Atlantic Canada, our associates take pride in delivering top-quality customer service!

Qualifications

• Strong communication skills and a collaborative team player.
• Self-motivated and proactive in serving customers.
• Positive attitude and willingness to learn and be cross trained in other departments.
• Knowledge of flooring is an asset.
• High attention to detail.
• Ability to lift up to 55 lbs.
• Flexible availability to work days, evenings, and weekends (rotating 8-hour shifts).
• Proficiency in Microsoft Office Suite, including Excel, Outlook, Word, and Teams.
• Grade 12 diploma or equivalent is an asset.

Responsibilities

• Build connections that foster long-lasting relationships with customers.
• Provide superior customer service by adhering to our sales and service model.
• Record measurements for customers and perform basic calculations, such as converting inches to feet, and calculating linear feet and square footage.
• Complete sales and arrange deliveries.
• Learn about new products and attend Flooring department-specific training when available.
• Manage and process sales orders using Excel and D365.
• Approach interactions and learning opportunities with a curious mindset.
• Maintain store standards, including inventory, replenishment, and merchandising.
• Prioritize safety in all tasks.