Flooring Associate

J.D. Irving, Limited; Fredericton; On-site; CAD 35,000 - 50,000; Full time

Job summary

A reputable home improvement company is seeking a Flooring/Kitchens/LBM Associate in Fredericton. This role involves assisting customers with product selection, driving sales through engaging interactions, and producing quotes. The ideal candidate will have excellent communication skills, a strong customer service background, and a Grade 12 diploma. Bilingual candidates in French and English are encouraged to apply, as this could enhance customer interactions and service levels.

Qualifications

• Strong communication and teamwork skills.
• Experience in sales and customer service.
• Ability to lift 55 lbs.

Responsibilities

• Drive sales and assist customers in selecting products.
• Produce quotes and material lists for customer projects.
• Resolve customer challenges efficiently.

Skills

Excellent communication

Team player

Sales experience

Customer service experience

Detail-oriented

Bilingual (French/English)

Education

Grade 12 diploma or equivalent

Tools

Computer system (D635)

Job description

As a Flooring/Kitchens/LBM Associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience.

Qualifications

• Excellent communication and team player
• Sales and customer serviceexperience
• Possess a high level of attention to details
• Ability to lift 55 lbs.
• Ability to workdays/evening/weekends (rotating shifts)
• Ability to learn and operate the applicable computer system (D635) used to process orders
• Grade 12 diploma or equivalentconsidered an asset
• Bilingual – French/English considered an asset

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and take them to the best solution(s) for their projects.
• Maintain knowledge of current sales and promotions
• Take initiative and confidently direct customer interactions
• Produce quotes, material lists and follows up
• Demonstrate high standards of safety and customer service
• Resolve customer challenges quickly and efficiently.
• Continually learn about products and market conditions