Floor Security-Great Canadian Casino Vancouver

Natural Factors; Coquitlam; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading gaming and entertainment company is seeking a Security Team Member to ensure safety and protection for guests and team members. This role includes monitoring activities, conducting patrols, and enforcing access restrictions. The ideal candidate will have strong communication skills and relevant certifications. Join a dynamic workplace that values inclusivity and creativity.

Benefits

Inclusive work environment

Tools and technology to succeed

Opportunities to learn from industry leaders

Support for innovation

Dynamic workplace

Qualifications

• Minimum of 2 years of work experience.
• Willingness to recertify every 3 years for Use of Force Certification.

Responsibilities

• Monitor and document violations and unsafe conditions.
• Conduct regular patrols of the facility.
• Enforce restricted access for unauthorized persons.

Skills

Communication

Crowd Control

Education

Serving it Right Certificate

Occupational First Aid Level 2 Certificate

Job description

Position Summary

Under the direct supervision of the Manager, Security, this position is responsible for the safety and protection of team members, guests, the facility (both internal and external), and the company's assets. The role contributes to a safe and welcoming work environment for all team members, ensuring adherence to the Company's policies and procedures. The security team member motivates and leads by example and supports Great Canadian's learning environment while establishing a secure and friendly atmosphere.

Key Accountabilities

1. Monitor, document, and prepare reports on violations, unsafe conditions, hazards, suspicious persons or activities.
2. Enforce restricted access for unauthorized persons.
3. Observe transactions, perform fills, transfers, and related tasks.
4. Escort cash and cash equivalents.
5. Report found property, tag items, and transfer to Lost and Found.
6. Conduct regular patrols of the interior and exterior of the facility.
7. Escort guests and team members as directed.
8. Perform identification checks as required.
9. Refer disputes to the Supervisor, Security.
10. Manage crowd control as directed.
11. May perform electronic surveillance of non-gaming facilities, including exterior and adjacent properties.
12. Enroll guests in the Self-Exclusion Program if applicable.
13. Communicate effectively with operational departments.
14. Build strong relationships with guests and team members.
15. Ensure compliance with licensing laws, health and safety regulations, and other statutory requirements.
16. Perform other duties as assigned.

Education and Qualifications

1. Availability to work flexible hours, including overnights, weekends, and holidays.
2. Minimum of 2 years of work experience.
3. Serving it Right Certificate.
4. Security license (asset).
5. Guard Force Training (asset).
6. Occupational First Aid Level 2 Certificate (asset).
7. Willingness to recertify every 3 years for Use of Force Certification.
8. Ability to successfully obtain a Gaming License.

Work Environment Considerations

Regular casino environment, requiring prolonged standing and walking, with non-traditional work hours.

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since 1982, Great Canadian has grown into one of Canada's largest gaming and entertainment companies, with 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick. Our facilities feature over 16,000 slot machines, 575 table games, 71 dining amenities, and over 500 hotel rooms. Our team of 9,500 strives to deliver the best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• An inclusive and collaborative work environment that fosters creativity, curiosity, and celebrates success.
• Tools and technology to help you succeed and delight your clients.
• Opportunities to learn from industry leaders from around the world.
• Support for innovation and new ideas.
• A diverse environment that values and respects individuality.
• A fun and dynamic workplace that works hard and plays hard!

Our Commitment

Great Canadian Entertainment is dedicated to creating an inclusive, accessible environment where everyone feels valued, respected, and supported. We actively seek to reflect the diversity of our communities in our workforce. Qualified applicants will be considered regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Due to high application volume, only those selected for consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!