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Floor Counsellor

The Salvation Army in Canada

Toronto

On-site

Part time

10 days ago

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Job summary

The Salvation Army in Canada is seeking a Floor Counsellor in Toronto. This role involves supporting clients in a residential setting, ensuring safety and compliance with guidelines, and providing leadership within a team. The ideal candidate will have a degree in a relevant field and experience in addiction support.

Qualifications

Degree in human services required; experience with addictions is preferred.
Excellent communication skills necessary.
First Aid/CPR Certification is an asset.

Responsibilities

Model healthy life skills and support clients.
Manage safety and security on residential floors.
Supervise client interactions and ensure policy compliance.

Skills

Communication

Teamwork

Crisis Management

Education

Degree or diploma in human services

Tools

Windows based systems

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Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Appropriately model healthy life skills and socialization to clients
Provide support to clients in residence and ensure guidelines are followed
Process client belongings on discharge, & provide support to former clients by telephone
Orient new clients to the residential floors
Manage the safety and security of the residential treatment floors after office hours, including supporting Residential Care staff in case of emergency – where needed
Manage interpersonal crisis and conflict situations among clients
Manage behavior modification strategies with clients (positive and negative consequences, warnings and discharges) in consultation with team and supervisor
Effectively and safely manage distribution of client medications
Supervise client urine screens, bag checks and others
Conduct searches of client belongings and rooms in accordance with policy
Serve meals & perform housekeeping duties, ie. stock supplies
Train, assign and supervise client chores
Review and complete clerical duties as necessary
Provide clear and objective reports and documentation regarding client observations and interactions
provide support and leadership to floor counsellor team
assist program coordinator with floor counsellor scheduling, interviewing, payroll and floor counsellor team coordination
Maintain ongoing communication with other members of the treatment team
Attend and participate in team meetings and case conferences
Provide Intake support
Provide class coverage and programming support as required

Essential Skills And Qualifications

Degree or diploma in one of the human services professions; preferably social work
Education and experience in working with men with addiction and mental health issues
Excellent oral and written communication skills
Education and experience in basic counseling skills, and knowledge of Abstinence Based Model of Treatment
Diversity awareness and appreciation
Strong interpersonal and teamwork skills
First Aid/CPR Certification, WHMIS training and NVCI training an asset
Clear Vulnerable Sector Screen
Proficient with Windows based computer systems, MS Word, e-mail and data entry, Catalyst

Compensation

The target hiring range for this position is $20.25 to $25.31 with a maximum of $30.37.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Part-time

Job function

Job function
Other
Industries
Non-profit Organization Management

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