Flood Prevention Advisor

EPCOR; Edmonton; On-site; CAD 57,000 - 81,000; Full time

Job summary

EPCOR is hiring two temporary full-time Flood Prevention Advisors in Edmonton to protect properties from flood risk. These field-based roles involve inspections, education, and mitigation across residential and commercial settings, with emphasis on community resilience.

One position is up to 18 months and the other up to 11 months. You will perform risk assessments, educate customers, process subsidy programs, and support the CCC program during off-peak seasons.

Qualifications

• 2-year technical diploma from a recognized post-secondary institution.
• Minimum 4 years of relevant experience in flood mitigation, urban drainage, or related areas.
• Ability to inspect and assess residential, commercial, and industrial properties.
• Proficient in drainage bylaws and LID concepts.
• Strong analytical, reporting, and communication skills.

Responsibilities

• Conduct independent flood risk assessments for properties.
• Identify mitigation opportunities and provide guidance to property owners.
• Prepare detailed inspection reports with recommendations.
• Educate customers on flood risk reduction.
• Administer flood subsidy and rebate programs.
• Support CCC program with inspections and compliance.
• Deliver responsive customer service and collaborate with the team.

Skills

Flood risk assessment

Water drainage expertise

Public education

Customer service

Data interpretation

Report writing

Communication skills

Education

2-year technical diploma

Tools

DRAINS

GeoFIT

Oracle

IVARA

GIS

MS Office

Job description

Highlights of the job

We are hiring two (2) temporary full-time Flood Prevention Advisors (one position for up to 18 months and one position for up to 11 months). This position help s to protect Edmonton properties from flood risk through inspections, education, and mitigation programs. This field-based role offers hands‑on work across residential and commercial environments, directly contributing to community resilience and environmental protection.

We welcome applications from internal and external candidates. EPCOR employees are encouraged to apply using their '@epcor.com' email address to ensure proper consideration of internal seniority.

What you’d be responsible for

Flood Risk Inspections & Assessments

• Conduct independent flood risk assessments for residential and ICI (institutional, commercial, industrial) properties.
• Identify mitigation opportunities and recommend best practices to property owners.
• Complete detailed inspection reports and provide clear technical guidance.
• Educate customers on reducing flood risk and maintaining protective systems.

Inspection Process Includes

• Scheduling: Coordinate inspections via online systems, phone, and email.
• Pre-Inspection Planning: Review property data and customer-provided information.
• Exterior Assessment: Evaluate drainage, grading, landscaping, foundations, eavestroughs, and LID features (e.g., rain barrels, permeable pavers).
• Interior Assessment: Inspect sewer/storm systems, backwater valves, sump pumps, foundation conditions, and potential risks.
• Post-Inspection Reporting: Deliver comprehensive reports and recommendations.

Subsidy & Rebate Program Support

• Administer flood prevention subsidy and rebate programs.
• Assess eligibility through both desktop review and field inspections.
• Provide guidance to customers on application requirements and approvals.

Seasonal Responsibilities – CCC Program

During off-peak flood season, support the Cross Connection Control (CCC) Program by:

• Inspecting internal water systems at commercial/industrial facilities.
• Ensuring compliance with backflow prevention regulations.
• Maintaining accurate inspection records and databases.
• Supporting customers and stakeholders with compliance inquiries.

Collaboration & Customer Service

• Provide responsive, high-quality customer service.
• Manage escalated customer concerns professionally.
• Collaborate with team members to improve processes and program delivery.
• Participate in public engagement activities (e.g., community events, info sessions).

What’s required to be successful

Education

• 2-year technical diploma from a recognized post-secondary institution.

Experience

Minimum 4 years of relevant experience in one or more of the following:

• Flood mitigation and urban drainage systems.
• Lot grading, surveying, and interpreting site drawings.
• Stormwater management and Low Impact Development (LID).
• Customer-facing technical roles and public education.
• Sewer systems and residential/commercial plumbing.
• Building construction or site/facility management.

Technical Knowledge & Skills

• Familiarity with City of Edmonton Drainage Bylaw 18093.
• Understanding of LID design, plant selection, and watershed protection.
• Proficiency with systems such as DRAINS, GeoFIT, Oracle, IVARA, GIS, and MS Office.
• Strong analytical, report writing, and communication skills.

Other Requirements

• Ability to qualify for and maintain an EPCOR driver’s permit, which requires a valid Class 5 Alberta Motor Vehicle Operator's License.
• Limited to 6 demerits or less at date of hire (prior infractions for unsafe driving behaviours will be evaluated and considered for non-selection regardless of current demerits on file).
• A Driver Abstract (5-year commercial type) will be required.
• Drivers with a GDL class may be considered (limited to 3 demerits and pending driving behavior review referenced above).
• Ability to withstand strenuous physical activity inherent to the work performed, as well as to function effectively outside under a variety of weather conditions and through all seasons.

Other important facts about this job

Jurisdiction: CSU52

Class: T2

Wage: starting at $49.93 per hour

• Final Wage and Step will be determined at the time of selection and based on a combination of factors as outlined in the Collective Agreement.

Hours of work: 40 hours per week

Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance is required on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
• Prior infractions for unsafe driving behaviours will be evaluated and considered for non-selection regardless of current demerits on file.
• If you are required to provide your own personal reliable vehicle: Successful applicants must provide their own vehicles with appropriate insurance in accordance with EPCOR’s Employee Mileage Reimbursement Policy. You will be reimbursed in accordance with EPCOR’s Employee Mileage Reimbursement Policy.
• Use of AI: Our recruitment process may use technology assisted tools, including artificial intelligence, to support application screening and certain assessment steps. All recruitment activities, including hiring decisions, are led by our hiring managers and talent acquisition team.