Floating Leasing Manager

The Galman Group; Burlington; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Leasing Consultant to join their team in Burlington. This role involves traveling to various properties, assisting with apartment rentals, and ensuring a high standard of resident experience. You'll be responsible for generating traffic, qualifying prospects, and maintaining leasing standards. Ideal candidates will have strong sales and customer service skills, along with a commitment to fostering a positive community environment. If you're looking for a rewarding opportunity where you can make a difference and grow your career, this position is perfect for you.

Qualifications

• Minimum two years of leasing or relevant sales experience required.
• Strong computer skills, especially in Microsoft Office.

Responsibilities

• Assist with apartment rentals, move-ins, and lease renewals.
• Interact directly with residents to maximize occupancy.

Skills

Leasing Experience

Sales Skills

Customer Service

Communication Skills

Problem-Solving

Education

High School Diploma

Degree from an accredited college

Tools

Microsoft Word

Microsoft Excel

Property Management Software

Job description

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Description

Travels to and assists at communities throughout the assigned region/area. Performs all activities related to apartment rentals, move-ins, and lease renewals. Interacts directly with prospective and current residents to achieve maximum occupancy. Generates and handles traffic, leases apartments, qualifies prospects, prepares lease documentation, and completes move-in paperwork and procedures. Assists residents throughout their residency.

Requirements

• The ability to travel to properties throughout the assigned region/area and work at an assigned property for a duration deemed necessary by the Regional Property Manager and/or Director of Operations.
• Ability to work independently and adapt quickly in new environments with minimal training.
• Provide feedback and reports to the Regional Property Manager on opportunities for improvement at visited sites, including leasing strategy, operations, and resident experience.
• Act as liaison between the site team and regional leadership to ensure leasing standards and practices are maintained.
• Provide leadership and training to the leasing team.
• Support leasing activities such as generating traffic, leasing apartments, qualifying prospects, preparing lease documentation, completing move-in procedures, assisting residents, outreach, shopping competitive properties, and participating in marketing events.
• Respond promptly to phone calls and emails from guests.
• Review unit availability and record traffic daily.
• Walk tour paths, inspect vacant units and make-readies daily to ensure apartments are ready for showings; maintain clean and orderly work areas and office; monitor property curb appeal.
• Gather information about the property, surrounding community, and competition.
• Use guest cards to understand guest needs and qualifications.
• Lead guests to apartments and highlight features that meet their needs.
• Follow up with each guest at least five times.
• Create applicant files, process applications, verify qualifications, and submit for approval; contact applicants within 24 hours regarding approval or denial.
• Schedule lease signings within 24 hours of approval; complete lease agreements and collect deposits.
• Ensure proper setup in the computer and processing of all monies within 24 hours.
• Assist in mailing outreach, distribute flyers and letters, shop competitors, prepare market comparison grids, and participate in outside marketing events.
• Record resident correspondence for review.
• Assist with property maintenance requests.
• Promote resident retention programs.
• Maintain courteous communication with residents, applicants, and partners.
• Adhere to Fair Housing Laws and company policies.
• Support team goals and foster team spirit.
• Demonstrate flexibility with working hours and days.
• Periodically inspect premises and arrange maintenance as needed.
• Perform other duties as assigned.

Essential Qualifications:

• At least two years of leasing and/or relevant sales experience.
• Strong computer skills, proficient in Microsoft Word and Excel.
• High School Diploma.
• Valid driver’s license with a good driving record and auto insurance.

Preferred Qualifications:

• Prior management experience.
• Knowledge of Property Management Software.
• CALP designation or other industry certifications.
• Degree from an accredited college or university.